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1. Introduction

Welcome to UFO Sales Store (“we”, “our”, or “us”) at www.motopartic.com. These Terms and Conditions govern your use of our website and purchases of our high-performance motocross components. By accessing our site or making a purchase, you agree to these terms.

Our store caters to motocross enthusiasts, professional riders, and motorcycle mechanics seeking premium components for bike maintenance and performance enhancement.

2. User Obligations and Responsibilities

2.1 Account Registration

While not mandatory for purchases, registered users must:

  • Provide accurate and current information
  • Maintain password confidentiality
  • Notify us immediately of unauthorized account use

2.2 Prohibited Conduct

You agree not to:

  • Use our site for unlawful purposes
  • Attempt to gain unauthorized access to our systems
  • Submit false or misleading information
  • Interfere with site functionality
  • Use our products in violation of manufacturer specifications

3. Products and Services

3.1 Product Descriptions

We specialize in high-quality motocross components including:

  • Braking systems (discs, pads, levers)
  • Engine components (gaskets, oils, coolants)
  • Drive train parts (chains, sprockets, accessories)
  • Control systems (levers, pedals, mounts)

We make every effort to display products accurately, but colors and specifications may vary slightly.

3.2 Product Availability

All orders are subject to product availability. We reserve the right to limit quantities and discontinue products without notice.

3.3 Restricted Areas

We cannot ship to certain Asian and remote locations due to carrier restrictions.

4. Ordering and Payment

4.1 Order Process

Orders constitute an offer to purchase, which we accept by processing payment and shipping the goods.

4.2 Pricing

All prices are in GBP (£) and exclude VAT where applicable. We reserve the right to correct pricing errors.

4.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed immediately upon order confirmation.

4.4 Shipping

We process orders within 1-2 business days (excluding weekends/holidays). Shipping options:

  • Standard Shipping (£12.95): DHL/FedEx, 10-15 business days
  • Free Shipping (Orders >£50): EMS, 15-25 business days

Delivery times are estimates and may vary due to customs processing.

5. Returns and Refunds

5.1 Return Policy

You may return most items within 15 days of receipt if:

  • In original, unused condition
  • In original packaging with all tags/documentation
  • Accompanied by proof of purchase

5.2 Non-Returnable Items

For safety/hygiene reasons, we cannot accept returns on:

  • Engine oils and fluids
  • Opened/used gaskets
  • Custom-fitted components
  • Discounted/clearance items marked “final sale”

5.3 Return Process

  1. Email [email protected] within 15 days with order details
  2. Await return authorization (2 business days)
  3. Repackage items securely with original materials
  4. Ship to our Bristol facility at your expense

5.4 Refunds

Refunds are processed within 5 business days of receipt:

  • Original shipping costs are non-refundable
  • Funds returned to original payment method

6. Intellectual Property

All content on this site (logos, text, images) is our property or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

7. Liability Limitations

7.1 Product Use

Our products are designed for motocross applications. We are not liable for:

  • Improper installation or use contrary to manufacturer guidelines
  • Modifications made to products after purchase
  • Racing incidents or competition-related damages

7.2 Website Use

We are not liable for:

  • Temporary website unavailability
  • Technical issues beyond our reasonable control
  • Third-party actions affecting your use of our site

7.3 Maximum Liability

Our total liability for any claim related to these terms or your purchases shall not exceed the purchase price of the products in question.

8. General Provisions

8.1 Governing Law

These terms are governed by English law. Any disputes will be resolved in English courts.

8.2 Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance.

8.3 Severability

If any provision is found invalid, the remainder of the terms remain in effect.

8.4 Contact Information

For questions about these terms:

UFO Sales Store
85 St Stephen’s St
Bristol, GB BS1S 8YN
Email: [email protected]