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At UFO Sales Store (“we”, “us”, or “our”), operating at motopartic.com, we value your trust as much as you value high-performance motocross components. This Privacy Policy explains how we collect, use, protect, and share information when you use our website and services.

1. Information We Collect

Like precision-engineered brake systems, our data collection is designed for optimal performance with minimal intrusion:

  • Order Information: When you purchase our motocross parts, we collect your name, shipping address, email, phone number, and payment details (processed securely through our payment gateways).
  • Account Data: If you create an account, we store your login credentials and preferences to accelerate future purchases.
  • Technical Information: We automatically collect IP addresses, browser type, device information, and usage patterns – the diagnostic data of your digital visit.
  • Communication Records: We keep records of any correspondence with our rider-support team.

2. How We Use Your Information

We treat your data with the same care we apply to manufacturing chain sprockets:

  • Process transactions and deliver your motocross parts worldwide (excluding certain Asian and remote regions)
  • Provide customer support with the urgency riders demand
  • Improve our website performance and product offerings
  • Send service-related communications (order confirmations, shipping updates)
  • Prevent fraud and enhance security measures
  • Comply with legal obligations

3. Data Sharing & Disclosure

We don’t share your data recklessly – only when essential for our service delivery:

  • Payment Processors: Your payment details are shared exclusively with our PCI-compliant partners (Visa, Mastercard, JCB, PayPal) for transaction processing.
  • Shipping Providers: Necessary delivery information is shared with our logistics partners to get your parts en route.
  • Legal Compliance: We may disclose information when required by law or to protect our rights and safety.

We never sell your data to third-party marketers.

4. Data Storage & Security

We protect your information with the same vigilance we recommend for your brake systems:

  • All data is stored on secure servers with military-grade 256-bit SSL encryption
  • Payment details are tokenized – we never store complete card information
  • Regular security audits and real-time fraud monitoring
  • Data retention only as long as necessary for operational needs or legal requirements

5. Your Rights

You maintain control over your data, just as you control your ride:

  • Access: Request a copy of your personal data we hold
  • Correction: Update inaccurate or incomplete information
  • Deletion: Request erasure of your data under certain conditions
  • Restriction: Limit how we use your information
  • Objection: Opt-out of specific processing activities
  • Portability: Receive your data in a structured, machine-readable format

To exercise these rights, contact us at [email protected].

6. Cookies & Tracking Technologies

Our website uses essential cookies – the lubricant for smooth digital performance:

  • Strictly Necessary: Session cookies for shopping cart functionality and secure checkout
  • Performance: Analytics cookies to improve our website (Google Analytics)
  • Preference: Cookies remembering your language and currency settings

You can manage cookie preferences through your browser settings, though disabling them may affect site functionality.

7. International Data Transfers

As a global supplier to motocross enthusiasts (excluding certain regions), your data may be transferred outside the UK/EEA. We ensure all transfers comply with applicable data protection laws through Standard Contractual Clauses or other approved mechanisms.

8. Changes to This Policy

We may update this policy occasionally – significant changes will be notified via email or website notice. Continued use of our services constitutes acceptance of the updated policy.

Contact Us

For any privacy-related questions or concerns, contact our Data Protection Officer:

UFO Sales Store
85 St Stephen’s St, Bristol, GB BS1S 8YN
Email: [email protected]