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At UFO Sales Store (“we”, “us”, or “our”), operating at motopartic.com, we value your trust as much as you value high-performance motocross components. This Privacy Policy explains how we collect, use, protect, and share information when you use our website and services.
1. Information We Collect
Like precision-engineered brake systems, our data collection is designed for optimal performance with minimal intrusion:
- Order Information: When you purchase our motocross parts, we collect your name, shipping address, email, phone number, and payment details (processed securely through our payment gateways).
- Account Data: If you create an account, we store your login credentials and preferences to accelerate future purchases.
- Technical Information: We automatically collect IP addresses, browser type, device information, and usage patterns – the diagnostic data of your digital visit.
- Communication Records: We keep records of any correspondence with our rider-support team.
2. How We Use Your Information
We treat your data with the same care we apply to manufacturing chain sprockets:
- Process transactions and deliver your motocross parts worldwide (excluding certain Asian and remote regions)
- Provide customer support with the urgency riders demand
- Improve our website performance and product offerings
- Send service-related communications (order confirmations, shipping updates)
- Prevent fraud and enhance security measures
- Comply with legal obligations
3. Data Sharing & Disclosure
We don’t share your data recklessly – only when essential for our service delivery:
- Payment Processors: Your payment details are shared exclusively with our PCI-compliant partners (Visa, Mastercard, JCB, PayPal) for transaction processing.
- Shipping Providers: Necessary delivery information is shared with our logistics partners to get your parts en route.
- Legal Compliance: We may disclose information when required by law or to protect our rights and safety.
We never sell your data to third-party marketers.
4. Data Storage & Security
We protect your information with the same vigilance we recommend for your brake systems:
- All data is stored on secure servers with military-grade 256-bit SSL encryption
- Payment details are tokenized – we never store complete card information
- Regular security audits and real-time fraud monitoring
- Data retention only as long as necessary for operational needs or legal requirements
5. Your Rights
You maintain control over your data, just as you control your ride:
- Access: Request a copy of your personal data we hold
- Correction: Update inaccurate or incomplete information
- Deletion: Request erasure of your data under certain conditions
- Restriction: Limit how we use your information
- Objection: Opt-out of specific processing activities
- Portability: Receive your data in a structured, machine-readable format
To exercise these rights, contact us at [email protected].
6. Cookies & Tracking Technologies
Our website uses essential cookies – the lubricant for smooth digital performance:
- Strictly Necessary: Session cookies for shopping cart functionality and secure checkout
- Performance: Analytics cookies to improve our website (Google Analytics)
- Preference: Cookies remembering your language and currency settings
You can manage cookie preferences through your browser settings, though disabling them may affect site functionality.
7. International Data Transfers
As a global supplier to motocross enthusiasts (excluding certain regions), your data may be transferred outside the UK/EEA. We ensure all transfers comply with applicable data protection laws through Standard Contractual Clauses or other approved mechanisms.
8. Changes to This Policy
We may update this policy occasionally – significant changes will be notified via email or website notice. Continued use of our services constitutes acceptance of the updated policy.
Contact Us
For any privacy-related questions or concerns, contact our Data Protection Officer:
UFO Sales Store
85 St Stephen’s St, Bristol, GB BS1S 8YN
Email: [email protected]
