FAQ

What types of motocross parts do you specialise in?

We focus on high-performance components including braking systems (discs, pads, levers), chains & sprockets, engine maintenance (oils, coolants, gaskets), controls, and essential accessories. Our menu reflects our dedication to critical riding components.

Are your parts compatible with all motorcycle models?

We stock universal fitments and model-specific components. Each product listing includes compatibility information – please check carefully or contact our team at [email protected] for confirmation before ordering.

How do you ensure product quality during shipping?

Every order receives triple-checked packaging with reinforced protection for critical components. Metal parts are oiled and preserved against corrosion, and all packages include complete documentation.

What shipping options are available?

We offer two premium services:
Express Track Delivery: £12.95 flat rate via DHL/FedEx (10-15 day delivery after 1-2 day processing)
Free Standard Shipping: For orders over £50 via EMS (15-25 day delivery after 1-2 day processing)

Do you ship worldwide?

Yes! We deliver globally except to some remote areas. Note that Asian destinations and remote locations may experience slight delays due to customs processing.

When will my order ship?

Orders placed before 3PM GMT ship same business day. All orders undergo 1-2 business days processing with priority handling at customs checkpoints for express shipments.

What’s your return policy?

We offer a 15-day return window from delivery date. Free returns apply for defective items, with quick refund processing within 3-5 business days of receipt.

My part arrived damaged – what should I do?

Contact us immediately at [email protected] with photos of the damage. We’ll arrange a free replacement and cover return shipping costs for any defective items.

Are customs fees included in the price?

No, import duties/taxes are the rider’s responsibility. We properly declare all packages with accurate values to ensure smooth customs clearance.

What payment methods do you accept?

We accept all major cards: Visa, MasterCard, JCB, and PayPal for secure checkout.

Is my payment information secure?

Absolutely. We use industry-standard encryption for all transactions and never store complete payment details on our servers.

Do you offer account creation for repeat customers?

Currently we process all orders as guest checkouts, but registered accounts with order history tracking are coming in our next website update!